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COVID-19 Resources


COVID-19 presents significant challenges to the Polk County community, especially for our homeless response system. The Polk County Continuum of Care is here to serve as a hub for information and community collaboration. In an effort to help, we have compiled a list of resources to assist organizations and community residents as they navigate this challenging time. We’re also working daily with our Polk County community to assess the spread of COVID-19, provide necessary equipment, and create plans for those experiencing homelessness who have tested positive for COVID-19. We’re grateful for the strength of our community and the collaboration across Polk County as we all navigate this crisis together.



See below for various Coronavirus-related resources to serve individuals, organizations, and our Greater Des Moines community in this time.

 Health Information
Language Resources
  • RACI and Lutheran Services in Iowa, in partnership with 211, Polk County Heath Department, and the Iowa Department of Public Health, have launched a new hotline that will help expand access and capacity to Iowans who are limited in English at 1-877-558-2609
 Legal Services
  • Iowa Legal Aid: What You Need to Know About COVID-19
  • Legal Hotline at 1-800-332-0419 Iowans experiencing any type of legal problem related to the coronavirus/COVID-19 crisis, such as facing eviction, being denied unemployment benefits, experiencing employment issues, or being a victim of identity theft, can call.  Callers will leave a message and Iowa Legal Aid staff will call them back.  
  • Eviction Lab Housing Services and Supports 
Food and Family Supports
Financial Resources
  • Folks who did not file a 2018 or 2019 tax return, can sign up for their Economic Impact Payment by going to the IRS site
  • Iowa Mortgage Help
National Resources and General COVID-19 Guidance


Persons with hearing or speech impairments may obtain copies of these materials via TTY by calling 1-800-735-2942. Persons who do not speak English as their primary language and who have limited ability to speak, write or understand English may obtain copies of theses materials by calling Angie Arthur at (515) 282-3233 or emailing her at