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Centralized Intake

Polk County offers a centralized intake approach through community partner Primary Health Care. Centralized Intake offers a coordinated approach to addressing the needs of individuals and families experiencing homelessness. While completing an intake, clients complete an assessment to assist individuals and families in resolving their homelessness and may be assigned to a case manager, referred to shelter, or referred to other agencies for further assistance.

View a downloadable flyer with additional Centralized Intake information here!

To visit the Primary Health Care website, click here. To contact Primary Health Care regarding Centralized Intake, call 515-248-1850

Persons with hearing or speech impairments may obtain copies of these materials via TTY by calling 1-800-735-2942. Persons who do not speak English as their primary language and who have limited ability to speak, write or understand English may obtain copies of theses materials by calling Angie Arthur at (515) 282-3233 or emailing her at